Firecrest IT Ltd

Supporting your business and keeping all of your stuff running smoothly.

Firecrest IT have been providing Computer and Network Support, Data Cabling and Security Camera installations to SME’s and Home users since 2009.

We have over 20 years of Computer and Networking experience gained in the very demanding world of Formula 1 Motorsport and Electronic manufacturing.

Here are some of the types of businesses that we already provide support to;

Most Trusted IT Support Business 2023

Welsh Enterprise Awards!

We’re thrilled to announce that Firecrest It Ltd has been awarded the title of “Most Trusted IT Support Business 2023” for South East Wales in the Welsh Enterprise Awards!

Our dedication to delivering exceptional IT support, paired with our unwavering commitment to our clients, has earned us this prestigious recognition. We want to express our deepest gratitude to our hardworking team, and of course, to YOU – our valued clients and community for trusting us with your IT needs.

Thank you for letting us be a part of your journey. Here’s to more years of unparalleled IT service!

#MostTrusted #ITSupport #SouthEastWales #AwardWinningService

Google Reviews

 
 
 
 
 
 
 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Rob was very helpful, quickly diagnosed the problem and restored the wifi connection. Recommended.
  
 
 Posted on Google  
 
 
 
  
 
 
 Teona Dorrien-Smith 
 
14 October 2024
 
 
 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We have used this company for many years. The service has been professional, knowledgable and the issues have always been resolved. It is much appreciated!
  
 
 Posted on Google  
 
 
 
  
 
 
 Catherine Kirwin 
 
23 September 2024
 
 
 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent service from Rob at Firecrest IT. WIFI and network all patched in perfectly and running smoothly in a new office. Quote to installation all done in a very quick and professional manner. Highly recommended to any business looking to either upgrade or needing a new installation. Many thanks from Corner Test Services Ltd.
  
 
 Posted on Google  
 
 
 
  
 
 
 Matt 
 
30 August 2024
 
 
 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Belle Partnership Limited has been working with Firecrest IT Limited for several years now and their service to our business has been nothing short of exceptional. Their team is knowledgeable, responsive and always willing to go that extra mile to ensure our IT system runs smoothly. Their very quick resolutions of day-to-day issues together with implementing complex project installations for us is exceptional. They have handled every project with professionalism and expertise for us. We felt compelled to offer our thoughts about Firecrest IT Limited whom has been one of our most reliable partners in supporting our business needs. We have absolutely no hesitation in highly recommending their services to any company looking for the very best IT support.
  
 
 Posted on Google  
 
 
 
  
 
 
 Glyn Bailey 
 
22 August 2024
 
 
 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We’ve been working with Firecrest for several years now.  We find Rob to be knowledgeable, trustworthy, responsive and patient – perfect IT support for our small business!
  
 
 Posted on Google  
 
 
 
  
 
 
 Mary Musselbrook 
 
26 January 2023
 
 
 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Rob has been looking after our business IT requirements for many years, with services ranging from email account management to server procurement & installation and it all happens very seamlessly in the background. Of course, issues do occur with IT and when they do Rob has always been fantastic at investigating and resolving the issue promptly to ensure the business keeps running smoothly. Would highly recommend.
  
 
 Posted on Google  
 
 
 
  
 
 
 Simon G 
 
12 January 2023
 
 
 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Rob at Firecrest IT is our go to guy and he's utterly reliable, knowledge and helpful every single time
  
 
 Posted on Google  
 
 
 
  
 
 
 Aileen Atkinson 
 
10 January 2023
 
 
 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I have known Rob for some time.   He provided excellent IT support for the community centre that I managed for 13 years and also installed and managed a VOIP telephone system for the centre.   Since retiring, I have retained Rob for IT support at home and he has continued to provide a good service whenever required.
  
 
 Posted on Google  
 
 
 
  
 
 
 Mark Walton 
 
10 January 2023
 
 
 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Superb, in-depth understanding of our issues. Firecrest have been alert and thorough in developing and maintaining our IT infrastructure for many years. Highly recommended!
  
 
 Posted on Google  
 
 
 
  
 
 
 Chris Knowles 
 
9 January 2023
 
 
 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Rob is always, prompt to respond - professional, helpful and effective.
  
 
 Posted on Google  
 
 
 
  
 
 
 Terry Brine 
 
9 January 2023
 
 
 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Rob provided a very prompt, helpful and professional service. He gave advice on the product I needed, got it up and running for me, and all for an extremely reasonable fee. I recommend his services without hesitation. Martyn
  
 
 Posted on Google  
 
 
 
  
 
 
 Martyn Ford 
 
25 November 2022
 
 
 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Responsive and highly competent. We could not be without Firecrest IT! Excellent service and highly recommended.
  
 
 Posted on Google  
 
 
 
  
 
 
 John Moseley 
 
21 April 2022
 
 
 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I have used Firecrest IT on numerous occasions.  They have helped me with networking issues, hardware upgrades and resolving software problems.  The service has always been prompt and professional and on each occasion they have provided a fully effective solution for what I consider to be a reasonable cost.
  
 
 Posted on Google  
 
 
 
  
 
 
 Elliott Pardington 
 
19 April 2022
 
 
 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We have worked with Firecrest IT for many years, and have always found them very quick to respond and able to resolve issues quickly and efficiently. I would have no hesitation in recommending Firecrest IT.
  
 
 Posted on Google  
 
 
 
  
 
 
 Stewart Black 
 
13 April 2022
 
 
 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Great service, keeps my teams going 24/7. Faultless.
  
 
 Posted on Google  
 
 
 
  
 
 
 Chris Crockford 
 
12 April 2022
 
 
 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Rob and his team have been supporting us for over 8 years. They are consistently good at understanding our needs and finding the right solutions for us. They are also really good at getting to the bottom of issues quickly and getting us back on track. Would highly recommend!
  
 
 Posted on Google  
 
 
 
  
 
 
 Will Sambrook 
 
11 April 2022
 
 
 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Bob was very helpful in sorting out our aged equipment and setting up the new wireless boosters. Friendly effecient service thanks.
  
 
 Posted on Google  
 
 
 
  
 
 
 Fred Carpenter 
 
13 September 2021
 
 
 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Fantastic experience with Firecrest/Rob. Sorted my IT issues out with calm patience and thorough professionalism. And very good value for money too. Cannot recommend highly enough.
  
 
 Posted on Google  
 
 
 
  
 
 
 mike carter 
 
8 September 2021
 
 
 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Fast, professional, good value and informative.
Quote given and work carried out within a week.
Rob is available to help you though remotely if you have any issues.
Have been a client since he started up and wouldn't use anyone else.
  
 
 Posted on Google  
 
 
 
  
 
 
 GRAHAM BROWN 
 
26 July 2021
 
 
 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Rob Wilde and the Firecrest team have been supporting GBI Consultants with our IT needs for 3 years, and always provide a fantastic service which is critical for an SME. Highly recommend for sole traders, SME's and larger businesses who want reliable and cost effective support.
  
 
 Posted on Google  
 
 
 
  
 
 
 Paul Adams 
 
26 July 2021
 
 
 
 
 
 
 
 
 
 
 Google rating score: 4.9 of 5, based on 28 reviews