Technical support for contract and on-demand customers

Firecrest IT Limited provide a comprehensive technical support service which is tailored to meet your needs (and budget). We are happy to work alone or alongside your staff. Our customers range in size from medium sized businesses to individual users so we are very familiar with the levels of support that you may need.

  • Full IT technical support services.Technical support for contract and on-demand customers
  • Professionally qualified using industry standards.
  • Desktop, server, application and network support.
  • Small and medium business.
  • Disaster recovery service.

We provide full technical support services to all current Microsoft Server operating systems. We can specify and source suitable hardware to match your needs (and budget). Configuration of Active Directory, Exchange, SQL, IIS ISA, DHCP and DNS Services. We can install, upgrade and maintain your servers as well as providing diagnostic services to determine causes of poor performance or failure.


A full commissioning and technical support service for desktop operating systems (Windows 10, 8,  and Windows 7). We can specify and supply hardware to suite your requirements, install operating systems and ensure that they are maintained to provide best possible performance and resiliance. We can also provide support to legacy equipment which may no longer be supported by the original developer.


We provide full technical support services for your network infrastructure including Switches, Routers, Firewalls, Cabling, Wireless (wifi) and WAN (internet) connections.

Other areas

We provide a comprehensive support solution for Application, Training, Security and Disaster recovery.

We are happy to discuss your requirements and, where applicable, arrange to visit you so that we can investigate your needs fully. We will perform our standard “health check” of your systems before we implement any changes. This gives an indication of the current status and provides a starting point for any work that we may complete on your behalf.

Why not get in touch, and find out what we can do for you?