This Privacy Policy outlines how Firecrest IT (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website or use our services. By accessing our website or using our services, you consent to the collection and processing of your personal information as described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information:
We may collect personal information such as your name, email address, postal address, phone number, and other information you provide when you voluntarily interact with our website or services.
1.2 Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your experience on our website, analyze trends, and gather information about our users’ preferences. You can manage your cookie preferences through your browser settings.
2. Use of Information
2.1 Personal Information:
We may use the personal information we collect to:
- Provide and improve our services
- Respond to your inquiries and communicate with you
- Send you important updates or notifications
- Analyze and monitor website usage and trends
- Comply with legal obligations
2.2 Aggregated or Anonymized Data:
We may aggregate or anonymize your personal information to create statistical or analytical insights, which we may use for our legitimate business purposes.
3. Data Sharing and Disclosure
3.1 Third-Party Service Providers:
We may engage trusted third-party service providers to assist us in delivering our services and operating our website. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to maintain its confidentiality.
3.2 Legal Compliance and Protection:
We may disclose your personal information if required by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights or property, or ensure the safety of our users.
4. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Your Rights
You have the right to access, correct, update, or delete the personal information we hold about you. If you wish to exercise any of these rights or have any questions or concerns about your privacy, please contact us using the contact information provided below.
6. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically.