HMRC Email scam

We have been tracking a new email scam which appears to emanate from HM Revenue & Customs. The email suggests that the recipient is due a tax refund and asks them to download a form that is attached to the email. The body of the email is similar to that shown below.

Please do not respond to this email in any way and do not download the form or provide any personal information. HMRC will never use this method to notify you of tax returns and although the sender address looks genuine it has been spoofed. If you have any concerns or would like to discuss this further please contact us.

From: HM Revenue & Customs []
Subject: Submit Your Tax Refund

Dear Applicant:

Following an upgrade of our computer systems and review of our records we have investigated your payments and latest tax returns over the last seven years our calculations show you have made over payments of GBP 649.28.
Due to the high volume of refunds due you must complete the online application, the telephone help line is unable to assist with this application.
In order to process your refund you will need to complete the attached application form.
Your refund may take up to 3 days to process please make sure you complete the form correctly.

To access your tax refund, please follow the steps below:

– Download the Tax Refund Form attached to this email.
– Open it in a browser.
– Follow the instructions on your screen.

A refund can be delayed for a variety of reasons. For example submitting invalid records or applying after the deadline.

Revenue and Tax Administrator

HM Revenue & Customs
Tax Credit Office
PO Box 1970
L75 1WX


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